Medicare requires a Face to Face narrative that provides the primary medical conditions to support the need for home care AND clinical findings that make the patient homebound.

SSM Health at Home strongly encourages the Face to Face encounter with the doctor occurs before the start of home health care. This will ensure Medicare coverage of the home care services and avoid discharge from the medically necessary services. As a home care agency we are committed to following the Conditions of Participation and regulations put forth by CMS in order to best serve our patients.

In order to clarify the process and provide our referrers information on Face to Face we have provided the following documents on Face to Face:

Tips on Completing Medicare Face to Face for Home Health Services

Face to Face for Home Health Services Documentation Examples & Documentation Fax Form

Typical Face to Face for Home Health Services EMR Encounter & Referral

If you have any questions about Face to Face documentation process for home health services, please do not hesitate to contact us at 608-241-6900.