What if I feel someone I love is in need of assistance but is resistant to accepting help?

If your loved one is resistant to care, an SSM Health at Home representative can meet with you and/or your loved one for a simple informational visit. During this visit, staff will attempt to break down barriers or resistance by providing straightforward answers to any questions or concerns.

Often family members may be insisting on care or equipment that really isn’t necessary at the current moment. An informational visit can put loved ones’ minds at ease if it is determined that the person in question is able to live independently. If this is the case, the information visit helps to “open the door” for any needs for assistance that may occur in the future.

Sometimes an informational visit results in safety recommendations. Our representative may make recommendations and explain in detail how everyday tasks can be completed in a safer manner. Sometimes something as simple as removing rugs can make a huge difference in fall prevention. These simple suggestions can help your loved one see the potential value in asking for and receiving assistance as well as prompting them to admit that perhaps they do need a little help now.

In some situations, our representative may recommend services we offer such in-home nursing, palliative care, physical/occupational/speech therapy, medical equipment, meal delivery, hospice, or the need for other community health services. In this instance, he or she can provide information on these services and how to obtain them.

For more information on our services or to schedule an Informational visit, contact Home Health United at 1-800-924-2273 or contact us online.